HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

One one of the most beautiful hotel views I’ve seen. Access to the lake with multiple seating options , easy access to other areas of lake and Lucerne via free bus service from the hotel.

Overall one of the best and easiest hotel experiences. As soon as we checked in we were upgraded to a different room then midway through our stay we asked to be transferred to a different room with a bathtub and without hesitation the staff easily helped us switch rooms. Both of the rooms we stayed were very clean and everything worked perfect. But the rooms were cold but when asked was provided another heater for the room.(we stayed in December) We enjoyed the bus ticket we received upon checking in to use all the busses for free during our stay. The staff took the time to explain exactly how the bus system worked resulted in us not getting lost once. We also revived a discount at the Pilatus lift. The pool table is something we haven’t had in a hotel before. Before we went to the pool hall we ordered drinks at the bar and the bartender brought them straight to us at the pool table. We also eat at the restaurant once and to our surprise it wasn’t that expensive. A very simple menu but executed perfectly. Parking was easy as the hotel has its own parking area but expensive. This could be something included with the price of a room.

The room offered a stunning view of the lake and mountains. Although the location was a bit far from the city center, the convenience of having a bus station right in front of the hotel made it easy to get around. The breakfast was excellent, and the staff working during breakfast hours were incredibly friendly and accommodating. The bar and bartenders were also exceptional. Additionally, there was a delightful Christmas event during our weekend stay, which added to the overall enjoyment of our visit. It's worth noting that Mrs. Mar, the hotel manager, was highly professional and efficient, ensuring that our stay was smooth and enjoyable throughout.

The resort itself is lovely, really spacious and comfortable rooms. Staff very helpful, polite and kind and modern and tasteful amenities. Really good to get travel passes for the duration of the stay and great regular bus connections outside the hotel. Nice spa and lounge areas with incredible views!

We had an exceptional stay at Hermitage. The location on the lake, looking out and seeing Pilatus, is superb. The rooms are large, modern and very comfortable, and the common areas (especially the bar area) were a great place for us to relax. There is a bus stop right out the front of the hotel to get you into Lucerne within 15mins, plus on-site parking. Our experience with the staff really made this stay for us though - there were friendly, attentive and we felt very well looked after! We would very happily stay here again!