HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
Cosa dicono gli ospiti
Overall one of the best and easiest hotel experiences. As soon as we checked in we were upgraded to a different room then midway through our stay we asked to be transferred to a different room with a bathtub and without hesitation the staff easily helped us switch rooms. Both of the rooms we stayed were very clean and everything worked perfect. But the rooms were cold but when asked was provided another heater for the room.(we stayed in December) We enjoyed the bus ticket we received upon checking in to use all the busses for free during our stay. The staff took the time to explain exactly how the bus system worked resulted in us not getting lost once. We also revived a discount at the Pilatus lift. The pool table is something we haven’t had in a hotel before. Before we went to the pool hall we ordered drinks at the bar and the bartender brought them straight to us at the pool table. We also eat at the restaurant once and to our surprise it wasn’t that expensive. A very simple menu but executed perfectly. Parking was easy as the hotel has its own parking area but expensive. This could be something included with the price of a room.
Steven
gennaio 2025
The room offered a stunning view of the lake and mountains. Although the location was a bit far from the city center, the convenience of having a bus station right in front of the hotel made it easy to get around. The breakfast was excellent, and the staff working during breakfast hours were incredibly friendly and accommodating. The bar and bartenders were also exceptional. Additionally, there was a delightful Christmas event during our weekend stay, which added to the overall enjoyment of our visit. It's worth noting that Mrs. Mar, the hotel manager, was highly professional and efficient, ensuring that our stay was smooth and enjoyable throughout.
Seyedeh
dicembre 2024
We liked the ambience and decor of the lounge, restaurants, bar, rooms and the billiards room. The view from our room was outstanding ! We also liked the hospitality and courteousness of all the staff ! Food at the beach club restaurant and pub was delicious although being Asian ( Indians ) the menu was a bit restrictive as it would have been nicer to have more dishes with chicken . Nevertheless we enjoyed the fondue, breakfast buffet and most of the Ala cartel’ menu that we had at the restaurants and pub.
Dr
novembre 2024
The resort itself is lovely, really spacious and comfortable rooms. Staff very helpful, polite and kind and modern and tasteful amenities. Really good to get travel passes for the duration of the stay and great regular bus connections outside the hotel. Nice spa and lounge areas with incredible views!
Kaleigh
gennaio 2025
We had an exceptional stay at Hermitage. The location on the lake, looking out and seeing Pilatus, is superb. The rooms are large, modern and very comfortable, and the common areas (especially the bar area) were a great place for us to relax. There is a bus stop right out the front of the hotel to get you into Lucerne within 15mins, plus on-site parking. Our experience with the staff really made this stay for us though - there were friendly, attentive and we felt very well looked after! We would very happily stay here again!
Jackson
maggio 2024
Beautiful hotel located on the lakes of Lucerne Bus stop outside there entrance for easy access into the town Open neat with an amazing breakfast spread Friendly staff members with welcome drinks and snacks Open lounge, cozy fire place with a late night bar area to order in or room service
Sangitha
gennaio 2025
quit, clean, location
Abdulrahman
luglio 2023
Beautiful location, lovely big rooms and very clean and comfortable. The staff in the bar lounge area were fantastic. Very friendly and polite and great service.
Kym
febbraio 2024
The room was fantastique, the breakfast was excellent. Nice views from the restaurant.
Alain
febbraio 2024
Nice hotel. Location is away from town center, but only a free short bus ride away. Also walkable under an hour. Excellent views, great staff, nice spa. The weather was still too cool (early April) for most of the water sports activities, but the grounds were beautiful to walk around right on the water (not a road or two to cross).
Sydney
aprile 2025
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